Thursday, October 20, 2011

Kaiser BLEEPING sucks!

My brother had his jaw surgery today.

I still can't fathom how incompetent his nurse was/is.

When he came into recovery he was given (all which was allowed/Dr was to order), no water,  no xanax, no pain meds, she smacked her gum while jerking him around. He couldn't speak when he tried to say "Help, help, help" Pain level was at a 9. No Vaseline for his lips, he can't lick them. Nose starts to bleed, can't blow his nose, supposed to use q-tips and there are none. Nurse eventually gives him water and sets the container down, he can't drink through a cup or straw it needs to be put into a syringe left to do so on his own. Using ice packs that were NOT sufficient. They need to be ICE cold for his face at all times, they were the ones you put ice and water in, it took too long to become cold. Unbelieveable.

Yet the "kid" two doors down had the same surgery 4 hrs before my brother and was sitting up in his bed eating jello with his ice packs properly wrapped around his head. WTF?!

I hate Kaiser.

With a passion.

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